Turningpoint: Theory of Constraints in the Public Sector

Demands and Expectations keep increasing for the public sector. Spoiled by Amazon and Co. processes cannot be fast enough anymore.

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But budget and staff shortages prevent adaptation to the increased demand. Frequently changing laws and regulations, increasing demands of transparancy, and worldwide crises worsen the situation.

No wonder that in many places in the pubic sector frustration is high and motivation is low.

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Many people may not care. We say: this matters to all of us!

Because an effective and efficient public sector stabilizes society and secures our life of prosperity, health and security. No mattter which political party is in power.

And, also often overlooked: in the public sector work people, not machines! And only people who are feeling well themselves, are able to do excellent work in service to others.

Many organizations in the public sector have increased staff. But often, the situation remained the same. Digitalization is repeatedly touted as the solution; but is the workload afterwards less or completed faster? Team building and coaching also help little in this situation.

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Because the actual causes are often hidden (written or unwritten) rules and assumptions, which were based on good intentions, but today generate unnecessary extra work, conflicts and stress.

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Finding and adjusting even just one of these outdated assumptions can have huge positive impact.

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You no longer want to tread water, but finally get ahead? The following practical examples from various areas of the public sector show that it is possible to achieve much more with existing resources. 

COVID-19 Tests per day + 500%

A public sector laboratory increased its capacity from 180 to over 1900 tests evaluated per day (in an emergency up to 2,790 tests/day). At the same time, the cost per test evaluation dropped to less than half that of a private laboratory

Discharged on time + 185%

In the prison system, thanks to constraints management, early terminations due to good behavior were approved 185% more often, and those of inmates on release as much as 400% more often

Snow plow availability +10%

Within one year, snowplow availability was significantly increased, only by optimizing maintenance processes, without budget or personnel increase

Constraint Management

Constraint Management works in the Public Sector!

As consultants in the private sector, we have experienced often enough that constraint management can reliably and fast bring large capacity gains - without requiring additional resources. And as a side-effect increases motivation and harmony in the team.

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Even though "Constraints Management" (Theory of Constraints) originated in the production environment, the transfer from the manufacturing floor to the public sector works successfully.

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Internationally, extensive experience has been gained on how Constraints Management can help achieve more in the public sector while saving stress and budget.

Our goal with this online conference

We want to establish the simple, logical and effective methods of Constraints Management in the Public Sector of the German-speaking countries in Europe, where our consultants are at home.

In this online conference we bring people together via moderated and free exchange:

• International top experts in Constraints Management

• Encouraging role models and best examples from practitioners in the public sector

• People from the public sector in the German-speaking countries who are interested in the potential benefits of Constraints Management  for their areas of responsibility.

Turning Point:
Constraints Management in the Public Sector

ONLINE-CONFERENCE

More benefit for citizens, more motivation in the teams - without increasing staff or budget

Friday, November 18th 2022 2.00 p.m.-6.00 p.m.

International expert lectures and case studies (partly in English).

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5.00 p.m.Keynote by Kristen Cox, the world's leading expert on applying Constraints Management in the Public Sector. 
2016 Public Official of the Year as Executive Director, Utah Office of Management and Budget.

Saturday, November 19th, 2022 10.00 a.m. - 1.00 p.m.

International expert lectures, practical exchange and open spaces for the co-creation of practical approaches for the special challenges of the German-speaking countries in Europe.